Windows 7 Home Premium 64-bit, 6 hours Battery Life
Hear music the way the artist intended with Beats Audio™ on the HP Pavilion dv6-6c10us Entertainment Notebook PC. Plus, stay comfortable with HP CoolSense technology, which helps direct heat away from your lap. This HP laptop also has an integrated fingerprint reader so you can access your online accounts securely with the swipe of a finger. Watch DVDs on the 15.6-inch diagonal high-definition LED-backlit display and video chat in low-light environments using the integrated webcam. Integrated
This review is from: HP dv6-6c10us (15.6-Inch Screen) Laptop (Personal Computers)
They fool us. They create these kindergarten little “Assistant” applications that have absolutely no useful content and pop up every time you boot your PC. What you really need is a company that will act like they are one of Microsoft’s biggest customers, and tell Microsoft that their operating system has critical deficiencies, and that they need to fix it, instead of telling their customers that their PC user’s agreement that they had to accept to use the machine, specifically exempts HP from supporting the machine “for any specific purpose”, or supporting “any external devices” including their own! In other words… You’re screwed! I’ve been trying to get my laptop to install a printer as a network printer. If I plug it directly into the laptop, it automatically searches, finds, and installs the driver and prints like a dream. But I bought a wireless laptop because I don’t want to drag a printer around with it everywhere in the house! Windows 7′s network printer wizard will search for the driver too, but can’t find it! And I asked HP where the driver went that installed when I plugged the printer in directly, and I was told that they “do not support external devices”, and that I should contact the printer manufacturer. The printer manufacturer has handed all of their legacy drivers over to Microsoft and only supports their newest products, so the issue, which IS a Windows 7 issue, should be covered as a Windows 7 issue. Since HP purchases Microsoft operating systems as an OEM (Origional Equipment Manufacturer), HP agrees to support the operating system. However, the only support they provide is telling you how to reinstall your operating system if it has become corrupted. Any other issues with the operating system that require someone to show you how to work around an operating system bug, will elicit an instruction, from the HP representative, to contact Microsoft or PAY HP to place a technician on the phone with you! They know that Microsoft will refer you back to the OEM (HP in this case) or purchase technical assistance as well.
Then there’s that Kindergarten help and assistance “software” they put on the machine that is completely useless to anyone familiar with using a PC. I used to be able to search it to find out how to disable it, but now my search only returns the following:
1. Opening and moving Tablet PC Input Panel [This almost sounds a little relevant, but regards the touch screen of a tablet and this ain't one!]
2. How to Power your HP Notebook PC from an Automobile or Airplane
3. Turn User Account Control on or off
4. Purchase an HP Notebook PC Battery
5. Getting started with Internet Explorer 9
6. Purchase an HP Notebook PC AC Adapter
7. Make the keyboard easier to use
8. Understanding HP Notebook PC Batteries
9. Show or hide the menu bar in Windows Media Player
10. Enabling the Wireless Adapter
11. Add or delete desktop icons
12. HP Battery Check: frequently asked questions
13. Internet Explorer 9 keyboard shortcuts
14. Troubleshooting Short Battery Life
15. Type without using the keyboard (On-Screen Keyboard)
16. When and How to Calibrate the Battery
17. What’s new with the Windows desktop?
18. HP Power and Battery Learning Center
19. Make items on the screen appear bigger (Magnifier)
20. Removing and Replacing the Battery
21. What’s new with the Windows 7 taskbar?
etc.
So if the above list is pretty much all you’re looking for in PC support, then this is the product for you! But if you’re actually fairly skilled in using computers… Good friggin’ LUCK!
Help other customers find the most helpful reviews
HP Provides Worst Support I’ve Seen In 30 Years!,
They fool us. They create these kindergarten little “Assistant” applications that have absolutely no useful content and pop up every time you boot your PC. What you really need is a company that will act like they are one of Microsoft’s biggest customers, and tell Microsoft that their operating system has critical deficiencies, and that they need to fix it, instead of telling their customers that their PC user’s agreement that they had to accept to use the machine, specifically exempts HP from supporting the machine “for any specific purpose”, or supporting “any external devices” including their own! In other words… You’re screwed! I’ve been trying to get my laptop to install a printer as a network printer. If I plug it directly into the laptop, it automatically searches, finds, and installs the driver and prints like a dream. But I bought a wireless laptop because I don’t want to drag a printer around with it everywhere in the house! Windows 7′s network printer wizard will search for the driver too, but can’t find it! And I asked HP where the driver went that installed when I plugged the printer in directly, and I was told that they “do not support external devices”, and that I should contact the printer manufacturer. The printer manufacturer has handed all of their legacy drivers over to Microsoft and only supports their newest products, so the issue, which IS a Windows 7 issue, should be covered as a Windows 7 issue. Since HP purchases Microsoft operating systems as an OEM (Origional Equipment Manufacturer), HP agrees to support the operating system. However, the only support they provide is telling you how to reinstall your operating system if it has become corrupted. Any other issues with the operating system that require someone to show you how to work around an operating system bug, will elicit an instruction, from the HP representative, to contact Microsoft or PAY HP to place a technician on the phone with you! They know that Microsoft will refer you back to the OEM (HP in this case) or purchase technical assistance as well.
Then there’s that Kindergarten help and assistance “software” they put on the machine that is completely useless to anyone familiar with using a PC. I used to be able to search it to find out how to disable it, but now my search only returns the following:
1. Opening and moving Tablet PC Input Panel [This almost sounds a little relevant, but regards the touch screen of a tablet and this ain't one!]
2. How to Power your HP Notebook PC from an Automobile or Airplane
3. Turn User Account Control on or off
4. Purchase an HP Notebook PC Battery
5. Getting started with Internet Explorer 9
6. Purchase an HP Notebook PC AC Adapter
7. Make the keyboard easier to use
8. Understanding HP Notebook PC Batteries
9. Show or hide the menu bar in Windows Media Player
10. Enabling the Wireless Adapter
11. Add or delete desktop icons
12. HP Battery Check: frequently asked questions
13. Internet Explorer 9 keyboard shortcuts
14. Troubleshooting Short Battery Life
15. Type without using the keyboard (On-Screen Keyboard)
16. When and How to Calibrate the Battery
17. What’s new with the Windows desktop?
18. HP Power and Battery Learning Center
19. Make items on the screen appear bigger (Magnifier)
20. Removing and Replacing the Battery
21. What’s new with the Windows 7 taskbar?
etc.
So if the above list is pretty much all you’re looking for in PC support, then this is the product for you! But if you’re actually fairly skilled in using computers… Good friggin’ LUCK!
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